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Frequently Asked Questions
As exchanges at respective retailers have begun and most of the defective products have been retrieved, on 31 March 2024 at 12:59PM(SGT), we will be discontinuing Digital Code Replacements at the support desk as well as redemption of the code on the PS Store.
Please note that you can still exchange your affected copies for physical copies. For detailed instructions on how to proceed with a physical copy exchange, we kindly ask you to contact your respective retailers.
We sincerely appreciate your patience and understanding throughout this process.
Thank you for visiting our company's website. Please fill in the form below with your correct information and contact details for us to get in touch with you.
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Notes
‧ Please note that we will not entertain inquiries relating to game strategy.
‧ Product ideas and event proposals will not be entertained.
‧ Please note that we only provide support in English.
‧ Please do not reprint or use the contents of the reply message in full or in part for other purposes.