If the app is unstable on your device, check the following:
1. Recommended Devices
Is your app on the list of recommended devices? If it's not, we cannot guarantee it will work correctly.
• iOS
Recommended: iPhone 8 or newer
Supported OS: iOS 11 or newer
• Android
Recommended: Devices with Android OS 6.0 or newer, Snapdragon 835 CPU or newer, OpenGL ES 3.0 or newer and at least 2.0 GB RAM
2. Free Space on Your Device
If you don't have enough space on your device, the app won't be able to run correctly.
3. Other Causes of Poor Performance
Avoid using the app while charging your device, as this can cause it to overheat. Please wait until your device cools down to normal temperature.
Having too many apps open at once can also negatively impact performance. Try closing any apps you're not currently using.