Please head to the Account recovery request form below and fill in the required fields.
Contact Us
※Please fill in the details of the account that is to be recovered.
※Please note that we may be unable to provide your Transfer ID and password if we received insufficient information.
※Kindly enter "Unknown" if you do not know any of the "Required items."
※If we are unable to verify that you are the owner of the account, we apologize that we are not able to proceed with the account recovery. We ask for your kind understanding.
Customer Support