If you receive no response even after 24 hours, it is possible that one of the following has occurred:
1) There was an error in the email address you entered.
2) The e-mail response from Support is not going through due to your e-mail settings.
※Please manage your settings so that you can receive e-mails from the domain name "@sega.com"
※Domain name to be set:@sega.com
※ If you do not receive a reply email from support even though you have set up the domain name, please contact us from your PC email address.
Customer Support