Customer Support
PlayStation 4
PlayStation 4 General
SONIC × SHADOW GENERATIONS
- Is there any personal information about myself that other players can see in the online mode?
- Are there multiple language (audio) settings?
- What video output resolutions are supported？
- What are the various names of the saved files to be created and the required storage space?
- Are the rankings the same for each device model and with the international version?
- How much storage space does the game require?
Like a Dragon: Infinite Wealth
- 【PlayStation 4/ Like a Dragon: Infinite Wealth】Where do I enter the product code (DLC code) (Early Purchase Bonus, etc.)
- 【PlayStation 4/ Like a Dragon: Infinite Wealth】 Is there an instruction manual available?
- 【PlayStation 4/ Like a Dragon: Infinite Wealth】 Is it okay to share gameplay videos or screenshots of the game on video websites, SNS, etc.?
- 【PlayStation 4/ Like a Dragon: Infinite Wealth】 Is there a New Game Plus mode available after completing the game?
- 【PlayStation 4/ Like a Dragon: Infinite Wealth】 Is there a difficulty setting?
- 【PlayStation 4/ Like a Dragon: Infinite Wealth】 Is there any personal information about myself that other players can see in the online mode of Dondoko Farm?
Like a Dragon Gaiden: The Man Who Erased His Name
- 【PlayStation 4/Like a Dragon Gaiden: The Man Who Erased His Name】 Are there any minigames where online battle supports 2 player versus game mode?
- 【PlayStation 4/Like a Dragon Gaiden: The Man Who Erased His Name】 Does it support share play mode, for playing with friends and other users?
- 【PlayStation 4/Like a Dragon Gaiden: The Man Who Erased His Name】 Does it have language (speech) settings? (Can languages other than Japanese or other voice options be selected?)
- 【PlayStation 4/Like a Dragon Gaiden: The Man Who Erased His Name】 What audio channels are supported?
- 【PlayStation 4/Like a Dragon Gaiden: The Man Who Erased His Name】 What is the frame rate (FPS)?
- 【PlayStation 4/Like a Dragon Gaiden: The Man Who Erased His Name】 What video outputs can it use?
Sonic Superstars
- 【PlayStation 4/Sonic Superstars】 Is the DLC shared on both PS4 and PS5 or do I need to buy it separately?
- 【PlayStation 4/Sonic Superstars】 Supported video output resolutions？
- 【PlayStation 4/Sonic Superstars】 PS4ver, PS5ver １．Can I share the save data? ２．Can you sync save data between PS4 and PS5?
- 【PlayStation 4/Sonic Superstars】 Supported Audio Output
- 【PlayStation 4/Sonic Superstars】 Is it possible to change the language (voice) settings? (Can I play with a text or voice language other than Japanese?)
- 【PlayStation 4/Sonic Superstars】 Can I play online? What can I do with online play?
Sonic Origins PLUS
- 【PlayStation 4/Sonic Origins PLUS】 Can I choose a different language (audio)?
- 【PlayStation 4/Sonic Origins PLUS】 What resolutions are supported?
- 【PlayStation 4/Sonic Origins PLUS】 Is the save data shared between the PS4 version and the PS5 version?
- 【PlayStation 4/Sonic Origins PLUS】 Is it possible to upgrade/downgrade from the PS4 version to the PS5 version?
- 【PlayStation 4/Sonic Origins PLUS】 Can I play online? What can I do with online play?
- 【PlayStation 4/Sonic Origins PLUS】 Is there compatibility between 'SONIC ORIGINS' and save data?
SONIC FRONTIERS
- 【PlayStation 4/SONIC FRONTIERS】Are there any language (Audio) settings? (Is it possible to select the other languages not Japanese or audio?)
- 【PlayStation 4/SONIC FRONTIERS】What resolutions are supported?
- 【PlayStation 4/SONIC FRONTIERS】PS4ver, PS5ver：Can I share the save data? Can you sync save data between PS4 and PS5?
- 【PlayStation 4/SONIC FRONTIERS】DLC「Adventurer's Treasure Box」「Explorer's Treasure Box」 are not reflected in the data.
LIKE A DRAGON: ISHIN!
- 【PlayStation 4/LIKE A DRAGON: ISHIN!】 Can I choose a different language?
- 【PlayStation 4/LIKE A DRAGON: ISHIN!】 Supported video output resolutions?
- 【PlayStation 4/LIKE A DRAGON: ISHIN!】PS4ver, PS5ver：Can I share the save data? Can you sync save data between PS4 and PS5?
- 【PlayStation 4/LIKE A DRAGON: ISHIN!】 Is the DLC shared on both PS4 and PS5 or do I need to buy it separately?